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Supporting our Students from a DEIA² Lens
Start Date: 3/21/2024Start Time: 2:00 PM
End Date: 3/21/2024End Time: 2:50 PM
Event Description:
FLEX # 754.22
This workshop briefly examines some commonly used terms and concepts in diversity, equity, and inclusion (DEI) learning while contextualizing the impact of implicit bias, privilege, and systemic racism in customer service. The objective of this session is to increase both the individual and collective understanding and importance of equity-mindedness as a general practice. During this session, participants are invited to engage in conversation and interrogate their social constructs and biases in furtherance of providing excellent student support and customer service. 

Facilitator, Dr. Brian Bedford 
A collaborative business leader with 25 years of experience demonstrating equity-minded leadership in Fortune 500 corporations, higher education, as well as non-profit organizations. His dynamic interactive personal style is regularly acknowledged by his colleagues for effectively communicating and engaging stakeholders while delivering intersectional solutions to multifaceted challenges. Brian holds a Bachelor of Arts in Race Relations and Economics from the University of California, Berkeley, a Master of Business Administration from the University of Phoenix, a Juris Doctorate from Lincoln Law School, and a Doctorate in Education from the University of the Pacific.
Contact Information:
Name: Brian Bedford
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Other Details:
Classified Professionals Week
Location:
Center for Excellence

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